Privacy Policy

Privacy Policy

1. Introduction

EMCT Global Trade (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• • Register for an account

• • Make a purchase

• • Subscribe to our newsletter

• • Contact us for support

• • Participate in surveys or promotions

This information may include your name, email address, postal address, phone number, and payment information.

3. Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• • IP address and location data

• • Browser type and version

• • Operating system

• • Pages visited and time spent on each page

• • Referring website addresses

• • Device identifiers

4. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• • Remember your preferences and settings

• • Understand how you use our website

• • Improve our services and content

• • Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. How We Use Your Information

We use the information we collect to:

• • Process transactions and send related information

• • Provide customer support

• • Send promotional communications (with your consent)

• • Improve our website and services

• • Analyze usage patterns and trends

• • Protect against fraudulent or illegal activity

• • Comply with legal obligations

6. Sharing Your Information

We may share your information with:

• • Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping, and marketing

• • Business Partners: Companies with whom we partner to offer joint products or services

• • Legal Authorities: When required by law or to protect our rights and safety

• • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Contract /Order Clauses

These Terms and Conditions govern the sale of all Goods by us and will form the basis of the Contract between you and us. If you wish to place an Order with us, you may do so via our Website, which will guide you through the ordering process, or by telephoning, emailing or faxing us. Before submitting your Order to us, you will be allowed to review and amend it. Please ensure you have checked your Order and read these Terms and Conditions carefully before submitting it. If you are unsure about any part of these Terms and Conditions, please ask us for clarification.

No part of our Website or sales literature constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that we may, at our sole discretion, accept. We will indicate our acceptance by sending you an Order Confirmation by email. Only once we have sent you an Order Confirmation will there be a legally binding Contract between you and us.

The Order Confirmation will confirm the Goods ordered with fully itemized pricing, including, where appropriate, taxes, delivery and other charges, our identity and contact details, and the delivery option you have chosen for the Goods.

If, for any reason, we do not accept or cannot fulfil your Order, we will not take payment under normal circumstances. If we have taken payment, we will refund this to you as soon as possible (and in any event, within 14 days). 5. Once your Order has been accepted as detailed in clause 2.2, we cannot accept any changes to it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• • Access: Request a copy of your personal data

• • Correction: Request correction of inaccurate data

• • Deletion: Request deletion of your personal data

• • Portability: Request transfer of your data to another service

• • Objection: Object to certain processing of your data

• • Withdrawal of Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

11. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: Contact@EMCTglobaltrade.com